Privacy Policy

Privacy Policy

Effective Date: January 13, 2025

1. Introduction

Longford Management (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws and TCR requirements.

2. Information We Collect

• Personal Information: Includes your name, address, phone number, email address, and other details you provide when registering with us or using our services.
• Usage Data: Information about how you interact with our services, such as your IP address, browser type, access times, and pages viewed.
• Financial Information: Payment details and transaction history relevant to any financial interactions with Longford Management.

3. How We Use Your Information

We utilize the collected information to:

• Provide and manage our property management services.
• Communicate with you, including responding to inquiries, comments, and requests.
• Send updates, security alerts, and support messages as necessary.
• Improve our website, services, and client experience.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, absolute security cannot be guaranteed.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Request correction or deletion of your personal information.
• Object to our processing of your personal information.
• Withdraw your consent for us to process your personal information at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, we will post the revised policy on our website and update the “Effective Date.”

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Longford Management
3816 12th St NE, Washington, DC 20017
hello@longforddc.com
202-747-6555

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Terms of Service for Longford Management Messaging Service

Effective Date: January 13, 2025

1. Acceptance of Terms

By subscribing to Longford Management’s messaging service, you agree to these Terms of Service. If you do not agree, please do not use this service. By opting in, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Service Description

Longford Management provides a text messaging service for property updates, notifications, and promotions. Message frequency may vary based on user interactions and service needs.

3. SMS Opt-In and Consent

By opting into this service, you agree to receive recurring SMS messages from Longford Management to the phone number provided. You consent to the use of automated technology to deliver these messages. Consent is not a condition of any purchase or service.

To opt in:

• Text Opt-In to 202-747-6555 or complete the opt-in process through other provided channels including emailing hello@longforddc.com or completing the form at https://longforddc.com/opt-in/. 

4. Opt-Out

You may opt out at any time by texting STOP to 202-747-6555. Upon opting out, you will no longer receive messages. If you wish to re-subscribe, you may text START to 202-747-6555.

5. For Help

For assistance, visit www.longforddc.com, or text HELP to 202-747-6555 for support. Visit https://longforddc.com/privacy-policy/ for privacy policy and https://longforddc.com/privacy-policy/ for Terms of Service.

6. Fees and Charges

Message and data rates may apply based on your mobile carrier and plan. Check with your carrier for details about costs associated with text messages.

7. Privacy

Your information is handled in accordance with our Privacy Policy. By subscribing, you consent to the collection and use of your information as described in the policy.

8. Limitations of Service

Delivery of messages may be delayed or fail due to issues outside of Longford Management’s control, such as mobile carrier issues, network outages, or technical malfunctions.

9. Prohibited Use

You agree not to use this service:

• For unlawful purposes.
• In any manner that could damage, disable, overburden, or impair the service.

10. Disclaimer of Warranties

This service is provided “as is” and “as available” without any warranties of any kind. Longford Management disclaims all warranties, express or implied, to the maximum extent permitted by law.

11. Liability Limitation

To the fullest extent permitted by law, Longford Management is not liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of this service.

12. Modification of Terms

Longford Management reserves the right to modify these Terms of Service at any time.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or Terms of Service or our data practices, please contact us at:

Longford Management
3816 12th St NE, Washington, DC 20017
hello@longforddc.com
202-747-6555